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OVERVIEW
This privacy applies to the ArrobaSilver website. We guarantee that all our products come with 100% money back, if you don’t like the product just return it within 5 days. We will refund the full money back for the product. There will be no additional charges to you.
No Restocking Fee!! We have a 100% money back policy it you aren’t satisfied with our products. The return policy guarantee applies to all items on condition they have not been damaged by the receiver.


Returns – If you ordered wrong:
Returns of incorrectly ordered products are subject to a restocking fee. If you have ordered incorrectly, wish to reorder the correct product and return the incorrect product, your restocking fee can be 20% plus shipping.


Wrong Products Received:
It is very rare that you will receive an incorrect product; we double-check all orders before we ship them. However, if we made a mistake/error in shipping (it does rarely happen), please notify us within 2 days of receiving your order. We will ship you the correct product (along with a big apology from the two people who made the error, because we truly do care that we get your order right the first time) and we will pay the shipping costs both ways.

E-MAIL SECURITY
Because we value our relationship with you, we will not give, share, sell or transfer your contact information to a third party. When inquires are e-mailed to us, we store the questions and the e-mail address information so that we can reply to the originating address. Unless otherwise required by statute, we do not identify publicly who sends questions or comments to our web site.


Privacy Policy
Because we respect your privacy, all information you provide to us will be kept private. Any information you provide to us is used to process your order. We will not sell or rent your e-mail address or any other personal information to anyone.


Stamps of Quality
You will see on any pieces of jewelry have a stamp of quality of Fine Silver. They will be marked as .925, .950. Sterling Silver.

 

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